Privacy Policy | CRH Huntington Concrete

Our Commitment to Your Privacy

At CRH Huntington Concrete, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

We only collect the information we need to provide you with excellent service. We will never sell your personal information to third parties.

Information We Collect

When you contact us for a quote or information, we may collect:

Your name and contact information (phone number, email address)
Your property address and details about your project
Information you provide about your concrete needs and preferences
Communication history between you and our team

When you visit our website, we may automatically collect technical information such as your IP address, browser type, and pages you visit. This helps us improve our website and understand how people use it.

How We Use Your Information

We use the information you provide to:

Respond to your inquiries and provide quotes
Schedule and complete your concrete project
Send you project updates and communicate about your service
Process payments and maintain records
Improve our services and customer experience
Send you important updates about your project or our services

We will not use your information for marketing purposes without your consent. You can opt out of marketing communications at any time.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in these situations:

With service providers who help us run our business (like payment processors or scheduling tools)
When required by law or to protect our legal rights
With your consent for specific purposes

Any third parties we work with are required to protect your information and use it only for the purposes we specify.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may affect some features of our website.

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes:

Using secure connections (SSL) on our website
Limiting access to your information to employees who need it
Regularly reviewing our security practices
Storing information securely and safely

While we do our best to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

How Long We Keep Your Information

We keep your information for as long as needed to provide our services and meet legal requirements. This typically means:

Contact information and project details are kept for our records and warranty purposes
Payment and contract information is kept according to legal and tax requirements
Website usage data is typically kept for a limited time for analysis purposes

Your Rights and Choices

You have the right to:

Ask what information we have about you
Request corrections to your information
Ask us to delete your information (subject to legal requirements)
Opt out of marketing communications
File a complaint if you believe we have mishandled your information

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

CRH Huntington Concrete
832 11th Ave, Huntington, WV 25701
Phone: (304) 606-6251
Email: contact@huntingtonconcrete.com

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

If we make significant changes, we will notify you by email or through a notice on our website before the changes take effect.